How to Correct Social Security Application Errors: Advocacy Tips

My client has been dealing with social security for the last year trying to correct an error she had selected when applying for Social Security. When asked if she was receiving a pension she accidentally marked Yes, instead of no. It’s been over a year with her going into social security, sending in documentation form her plan admin office stating she doesn’t get a pension from them, and still nothing! Any ideas on how to help? Is there a social security advocacy group out there?

This issue should be relatively simple to fix, but it involves dealing with the payment center rather than the local Social Security office, which can complicate things. Here’s what your client can do:

1. Contact Congressional Representative:

   • Seek Assistance: Given the delays and frustration your client has experienced, I recommend reaching out to her local Congressional Representative's office. They often have staff dedicated to helping constituents navigate issues with federal agencies like the Social Security Administration (SSA). These representatives can expedite the process and help get the error corrected more quickly.

2. Documentation:

   • Continue to Submit Documentation: Ensure that your client continues to provide any necessary documentation, such as letters from her plan administrator confirming she does not receive a pension. This will be crucial in supporting her case when the Congressional office contacts SSA on her behalf.

3. Why This Route Works:

   • Pressure from Congress: Congressional offices can apply pressure that often leads to quicker resolutions because SSA prioritizes cases brought to their attention by elected officials.

In summary, reaching out to her local Congressional Representative is the most effective way to expedite the correction of this error. They can assist in getting her case the attention it needs at the SSA payment center. If you need further guidance, feel free to reach out!

The content on this blog is for informational purposes only and is not legal, financial, or professional advice. Social Security rules change periodically, so some information may become outdated. For the most accurate advice, consult a certified National Social Security Advisor (NSSA®). Social Security Professionals, LLC, and NSSA® are not responsible for any errors, omissions, or actions taken based on this blog's content. Use of this blog does not create a client relationship, and all information is provided "as is" without guarantees. By using this blog, you agree to hold Social Security Professionals, LLC, and NSSA® harmless from any claims or liabilities arising from its content. For personalized guidance, contact an NSSA® professional.